Digital Discourse Database

Number of Posts: 24
Posts 21 - 24

Tackling abuse on social media is a monumental task - but billion dollar companies should be up to it

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Newspaper | Telegraph
Date | 15.3.2017
Language | English
Country | UK
Topic Tags | artificial intelligence, cyberbullying, law, social media, threat
Summary | Social media have a huge problem with trolling, cyberbullying, and sharing of criminal content. It is however extremely difficult for providers to find such content before it is reported or seen by many. Especially in verbal abuse, the line between joking and slander is blurred and human language is too messy to be able to flag down such instances with algorhythms.
Image Description | Getty image of the Facebook logo on a hand-held smartphone and a laptop and a photograph of a screen showing the Twitter logo.
Image Tags | Facebook, hand(s), logo, Twitter

Schweizer Firmen setzen auf Bots

(Swiss firms put their money on bots)

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Newspaper | Tages-Anzeiger
Date | 27.12.2016
Language | German
Country | Switzerland
Topic Tags | artificial intelligence, Facebook, privacy
Summary | Many companies in Switzerland are testing out chatbots to replace their telephone customer service. Many company chatbots can be contacted via the Facebook messenger. They are quite useful because they can organize tasks according to content and delegate them to the appropriate departments or help the customers themselves. Experts demand full transparency about what happens to customer data created in chatbot uses.
Image Description | Getty image of a woman's torso holding a smartphone, some chatbot chat screenshots and graphs.
Image Tags | female(s), hand(s), smartphone, text

Das ist an Messenger-Verschwörungstheorien dran

(This is the deal with messenger conspiracy theories)

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Newspaper | Welt
Date | 5.11.2017
Language | German
Country | Germany
Topic Tags | artificial intelligence, privacy, Snapchat, texting, threat, WhatsApp
Summary | A list of popular messengers is analyzed in terms of how well they protect their users' privacy. The safest one is Signal and many others have end-to-end encryption, for instance WhatsApp. They still collect the metadata though (interlocutors, time of interaction, location). Some even save the content that is sent around - most shockingly Snapchat which is popular becuase it supposedly leaves no trace. Some messengers supposedly have ties with national security ministries, like Telegram in Russia and Viber in Israel. Apple recently refused to work with the FBI in giving away a customer's personal information.
Image Description | Photograph of a smartphone screen with messengers and a video about messengers.
Image Tags | hand(s), logo, smartphone, WhatsApp

So können Twitter-Nutzer Google mit Emojis durchsuchen

(This is how Twitter users can search Google with emojis)

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Newspaper | Hamburger Abendblatt
Date | 7.12.2016
Language | German
Country | Germany
Topic Tags | artificial intelligence, emojis, Google, Twitter
Summary | Twitter users can now initiate Google searches from within the app by tweeting @Google with the search term. Anothernew feature is that users can search Google with an emoji. A chatbot then does an appropriate search (for instance: burger emoji --> search for burger places) and tweets the results back. The innovation's slogan is "Google now speaks emoji".
Image Description | Hand holding a smartphone with Google written in the background.
Image Tags | Google, hand(s), smartphone

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