Digital Discourse Database

Number of Posts: 23
Posts 21 - 23

Chatbot that overturned 160,000 parking fines now helping refugees claim asylum

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Newspaper | The Guardian
Date | 6.3.2017
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, law, WhatsApp
Summary | A Stanford student has developed a chatbot on Facebook messenger that helps refugees apply for asylum in the US, UK, and Canada. It helps them fill out the necessary forms by using plain English and they are working on an Arabic translation. He wishes he could have the service on WhatsApp so that it would be better encrypted.
Image Description | Facebook chats on smartphones and a laptop.
Image Tags | computer/laptop, Facebook, smartphone

Tackling abuse on social media is a monumental task - but billion dollar companies should be up to it

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Newspaper | Telegraph
Date | 15.3.2017
Language | English
Country | UK
Topic Tags | artificial intelligence, cyberbullying, law, social media, threat
Summary | Social media have a huge problem with trolling, cyberbullying, and sharing of criminal content. It is however extremely difficult for providers to find such content before it is reported or seen by many. Especially in verbal abuse, the line between joking and slander is blurred and human language is too messy to be able to flag down such instances with algorhythms.
Image Description | Getty image of the Facebook logo on a hand-held smartphone and a laptop and a photograph of a screen showing the Twitter logo.
Image Tags | Facebook, hand(s), logo, Twitter

Hey, du Mensch!

(Hey, you human! )

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Newspaper | Die Zeit
Date | 15.4.2016
Language | German
Country | Germany
Topic Tags | artificial intelligence, Facebook, texting
Summary | Facebook has recently followed the footsteps of other large companies and implemented a chatbot in its messenger. Chatbots as conversational user interfaces are increasingly popular because smartphone users are reported to grow tired of having to download so many different apps. By enriching a social media service such as Facebook with a chatbot, users can enquire about things (e.g the weather) without changing platforms and using a mode that is familiar and comfortable for users: casual texting. The article however criticizes that chatbot technology is not very advanced and that it does not resemble human interaction yet.
Image Description | Photograph of a man texting in front of the Facebook Messenger logo, and screenshot of a Messenger chat.
Image Tags | Facebook, logo, male(s), smartphone, text

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