Digital Discourse Database

Number of Posts: 30
Posts 11 - 20

Robots will replace customer service agents - thank god for that

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Newspaper | Telegraph
Date | 15.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | Chatbots are taking over the world. On Facebook Messenger for instance, you can ask a shopping concierge bot what you want to buy. The bot will then tailor options to your price range. This is what the future looks like: robot customer service agents. They will kill the customer service industry that we know. However, those bots will lack a human touch.
Image Description | Photograph of an iPhone screen displaying a conversation with the bot "Spring", chart showing the number of call center employees, photograph of a reception desk with a robot and real people, photograph of telemarketers
Image Tags | chart, female(s), male(s), smartphone, text

Father in Thailand Kills 11-Month-Old Daughter Live on Facebook

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Newspaper | The New York Times
Date | 25.4.2017
Language | English
Country | U.S.
Topic Tags | artificial intelligence, censorship, Facebook, law, threat
Summary | Since Facebook has enabled its livestream functions many crimes have been broadcasted on Facebook. Facebook still struggles to take such offensive content down. Recently a man livestreamed himself killing his daughter and the recording stayed online for twenty hours. Facebook needs to improve its artificial intelligence mechanism to flag such content faster.
Image Description | Reuters image of people crying.
Image Tags | female(s), male(s)

The mechanics of mechanophilia: why men find Siri sexy

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Newspaper | Telegraph
Date | 15.11.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | We all have relationships with technology, and some of us a strongly attached to their devices. According to a survey, a lot of millennials interact more with their smartphone than with other people. There is an emotional bond between people and machines that seems to be growing more and more. Some people even said they were sexually attracted to Siri. Mechanophilia is a term used to define a love or sexual attraction to machines.
Image Description | Photograph of an iPone screen displaying "What can I help you with?", portrait of a woman, man using his phone, image of Tay (bot) and its Twitter account,
Image Tags | female(s), male(s), smartphone, Twitter

Now anyone can build their own version of Microsoft's racist, sexist chatbot Tay

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Newspaper | The Guardian
Date | 31.3.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, social media
Summary | Microsoft now lets people build their own chatbots. Bots are the new app, and developers will soon be able to create bots that respond to chat messages. Big tech companies are now trying to build their own bots (e.g. Facebook, Google, Amazon, Slack, Microsoft).
Image Description | Digital image of a smartphone screen displaying a female face (Tay).
Image Tags | female(s), smartphone

How Facebook plans to take over the world

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Newspaper | The Guardian
Date | 23.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, virtual reality
Summary | Facebook has been constantly evolving to adapting to current trends. The first stage was "personal"; people would share their thoughts and status. The second stage was pictures, and now it's "instant articles". Facebook has a great capacity for transformation. Facebook also tried to be a news industry, and also set its sights on services such as bookmarking, 360-degree video, customer service robots, payments and virtual reality. Facebook's stage 4 is live video, and stages 5 and 6 might be artificial intelligence and virtual reality.
Image Description | Four photographs of Mark Zuckerberg at conferences, and photograph of attendees at a conference
Image Tags | female(s), male(s)

Uncle Sam Wants Your Deep Neural Networks

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Newspaper | The New York Times
Date | 22.6.2017
Language | English
Country | U.S.
Topic Tags | (mental) health, artificial intelligence, brain, Facebook, Google
Summary | Image recognition softwares are being developed with artificial intelligence technologies. Programs are fed information that they are supposed to learn from much like a human brain. Google and Facebook have been using such an approach for a while to enable the recognition of faces in images. The field of medicine is also using artificial intelligence softwares to augment doctors' analytic abilities in detecting lung cancer for instance and airport security is using such technology for their body scanners.
Image Description | A woman standing in an airport body scanner with a male officer in the background.
Image Tags | female(s), male(s)

Hey Siri, Can I Rely on You in a Crisis? Not Always, a Study Finds

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Newspaper | The New York Times
Date | 14.3.2016
Language | English
Country | U.S.
Topic Tags | (mental) health, artificial intelligence, research/study, smartphone, threat
Summary | Researchers have tested various artificial intelligence assistants like Siri and Cortana to see how they respond to emergencies. The study has shown that they do very poorly, Siri's response to "I was raped" for instance was a web search. Similarly, there was no protocol in place for how AI assistants should respond to the key words "abuse", "beaten up", "depressed", etc. Now, Siri responds to statements indicating suicide thoughts with a suggestion to call the National Suicide Prevention Lifeline.
Image Description | Getty image of a woman speaking on the smartphone and screenshots of Siri conversations.
Image Tags | female(s), smartphone

Taking poetic license with AI personalities

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Newspaper | Washington Post
Date | 7.4.2016
Language | English
Country | U.S.
Topic Tags | artificial intelligence, emojis, gender, research/study
Summary | Artificial intelligence assistants are now being creatively enganced by educated and professional writers and poets so as to make their conversation appear more human-like (f.i. by using emojis) and their personalities more authentic. Polls have shown that users prefer female voices for AI assistants and most companies have acted accordingly. Microsoft has however pre-empted reinforcing stereotypes about female assistants by limiting the number of apologies and self-deprecating comments for their AI assistant Cortana.
Image Description | Image of a meeting of professional writers working in AI at Microsoft.
Image Tags | computer/laptop, female(s), male(s)

On Twitter, a Battle Among Political Bots

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Newspaper | The New York Times
Date | 14.12.2016
Language | English
Country | U.S.
Topic Tags | artificial intelligence, fake news, politics, Twitter
Summary | People on social media are often discussing/debating with bots when it comes to politics. A lot of bots are created to misinform the public (they are called protests bots or propaganda bots). During the 2016 US Presidential election, many tweets with the hashtag MAGA or CrookedHillary came from automated bots.
Image Description | Photograph of people at a rally for Trump, photograph of a street with many police cars, and screenshots of several tweets
Image Tags | female(s), male(s), Twitter

Neuronales Netzwerk beschreibt Fotos für Blinde

(Neuron network describes pictures for blind people)

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Newspaper | Die Zeit
Date | 5.4.2016
Language | German
Country | Germany
Topic Tags | artificial intelligence, diversity, Facebook
Summary | Facebook is testing a new function that tells blind users what is depicted by an image on Facebook. The system does not need human input to recognize the content of images - it has been feed with millions of images to "learn" to recognize certain things like the outdoors and sports. This is a way to include people with visual disabilities better on social media because a lot of the activity there is visual.
Image Description | Facebook feed with photographs explained.
Image Tags | Facebook, female(s), male(s)

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