Digital Discourse Database

Number of Posts: 3
Posts 1 - 3

Facebook’s 'spammy' chatbots must improve - and fast

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Newspaper | The Guardian
Date | 14.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, marketing
Summary | Facebook's chatbots must improve; people have been complaining about bots' nonsensical answers and spams. Chatbots are not new, but thanks to Facebook, brands and publishers can reach users more easily.
Image Description | Photograph of a hand holding a smartphone displaying the Messenger Platform beta, screenshots of three conversations with bots
Image Tags | hand(s), smartphone, text, Twitter

Does dark social have a bright future?

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Newspaper | The Guardian
Date | 19.12.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, marketing, social media
Summary | Our social media posts don't reveal who we really are. According to a research, it seems that in private users like reading about crime, fashion and celebrities. In public, users share (but don't read) articles about books, wine and the arts. This is a problem for advertisers; the posts we share make us look good, but they can't be trusted. 'Dark social' is the solution; marketers will have access to the content of our conversations (on non public social networks) to personalize their products. Also, using artifical intelligence and natural language processing, marketers will be able to deliver to personal events and products.
Image Description | N/A

Monitor monikers: why what we call our robots matters

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Newspaper | The Guardian
Date | 7.2.2017
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, marketing, threat
Summary | It is really odd how frequently artificial intelliigence assistants are anthropomorphized. They usually get a human-like name: Alexa, Cortana, Siri, or Amy and Andrew Ingram. This is in line with the larger project of chatbots, which is to make the internet more personalized. This trend to make everything technological more intuitive however suppresses critical thinking and is dangerous.
Image Description | Allstar image of the talking computer from the film 2001: a Space Odyssey.

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