Number of Posts: 2
Posts 1 - 2
Schweizer Firmen setzen auf Bots
(Swiss firms put their money on bots)
Newspaper | Tages-Anzeiger
Date | 27.12.2016
Language | German
Country | Switzerland
Topic Tags | artificial intelligence, Facebook, privacy
Summary | Many companies in Switzerland are testing out chatbots to replace their telephone customer service. Many company chatbots can be contacted via the Facebook messenger. They are quite useful because they can organize tasks according to content and delegate them to the appropriate departments or help the customers themselves. Experts demand full transparency about what happens to customer data created in chatbot uses.
Image Description | Getty image of a woman's torso holding a smartphone, some chatbot chat screenshots and graphs.
Image Tags | female(s), hand(s), smartphone, text
Das ist an Messenger-Verschwörungstheorien dran
(This is the deal with messenger conspiracy theories)
Newspaper | Welt
Date | 5.11.2017
Language | German
Country | Germany
Topic Tags | artificial intelligence, privacy, Snapchat, texting, threat, WhatsApp
Summary | A list of popular messengers is analyzed in terms of how well they protect their users' privacy. The safest one is Signal and many others have end-to-end encryption, for instance WhatsApp. They still collect the metadata though (interlocutors, time of interaction, location). Some even save the content that is sent around - most shockingly Snapchat which is popular becuase it supposedly leaves no trace. Some messengers supposedly have ties with national security ministries, like Telegram in Russia and Viber in Israel. Apple recently refused to work with the FBI in giving away a customer's personal information.
Image Description | Photograph of a smartphone screen with messengers and a video about messengers.
Image Tags | hand(s), logo, smartphone, WhatsApp
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