Digital Discourse Database

Number of Posts: 4
Posts 1 - 4

Chatbot tips for brands that want to get ahead of the game

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Newspaper | Telegraph
Date | 2.11.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, marketing
Summary | Chatbots mimic human conversation, and a lot of companies are using them to interact with their customers. Four experts working for CNN, Modiface, Quartz, and Mastercard talk about their experiences with chatbots (advantages, challenges, and future).
Image Description | Photograph of a woman's hands holding a smartphone.
Image Tags | female(s), hand(s), smartphone

Britain shines in AI - but let's nurture it

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Newspaper | Telegraph
Date | 3.3.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, texting
Summary | British entrepreneurs and investors are doing good; the app Swiftkey was created by three Cambridge graduates and attracted the attention of Silicon Valley. The Cambridge graduates founded Swiftkey, an app that uses artificial intelligence to predict the next word you can type. Nevertheless, Swiftkey is not the first UK company to be successful; Amazon was the first one. The reason why Britain is so strong in this competitive area might be because of the locations of the startups (e.g. Cambridge, Oxford, Imperial College and University College London)
Image Description | Screenshot of a scene of the movie Ex Machina where we can see a robot and a woman, photograph of two men, photograph of a man holding his head looking defeated next to a chess game, video of the board game Go.
Image Tags | female(s), game, male(s)

Robots will replace customer service agents - thank god for that

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Newspaper | Telegraph
Date | 15.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | Chatbots are taking over the world. On Facebook Messenger for instance, you can ask a shopping concierge bot what you want to buy. The bot will then tailor options to your price range. This is what the future looks like: robot customer service agents. They will kill the customer service industry that we know. However, those bots will lack a human touch.
Image Description | Photograph of an iPhone screen displaying a conversation with the bot "Spring", chart showing the number of call center employees, photograph of a reception desk with a robot and real people, photograph of telemarketers
Image Tags | chart, female(s), male(s), smartphone, text

The mechanics of mechanophilia: why men find Siri sexy

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Newspaper | Telegraph
Date | 15.11.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | We all have relationships with technology, and some of us a strongly attached to their devices. According to a survey, a lot of millennials interact more with their smartphone than with other people. There is an emotional bond between people and machines that seems to be growing more and more. Some people even said they were sexually attracted to Siri. Mechanophilia is a term used to define a love or sexual attraction to machines.
Image Description | Photograph of an iPone screen displaying "What can I help you with?", portrait of a woman, man using his phone, image of Tay (bot) and its Twitter account,
Image Tags | female(s), male(s), smartphone, Twitter

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