Digital Discourse Database

Number of Posts: 21
Posts 1 - 10

Chatbot tips for brands that want to get ahead of the game

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Newspaper | Telegraph
Date | 2.11.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, marketing
Summary | Chatbots mimic human conversation, and a lot of companies are using them to interact with their customers. Four experts working for CNN, Modiface, Quartz, and Mastercard talk about their experiences with chatbots (advantages, challenges, and future).
Image Description | Photograph of a woman's hands holding a smartphone.
Image Tags | female(s), hand(s), smartphone

'It was so simple and easy': the nursing home improving care with tech

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Newspaper | The Guardian
Date | 26.7.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, smartphone
Summary | A nursing home in London developed an app to faciliate administrative work. Many social organisations still use more traditional ways of recording data; for instance, they take notes by hand about their residents. But this can be time consuming. The London-based nursing home called Nightingale worked with a team to create a smartphone app that would facilitate workers and nurses' work. Thanks to the app, care workers can now enter patient information digitally. The app uses algorithms and language recognition.
Image Description | Photograph of a nurse using a tablet.
Image Tags | female(s), tablet

Teaching A.I. Systems to Behave Themselves

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Newspaper | The New York Times
Date | 13.8.2017
Language | English
Country | U.S.
Topic Tags | artificial intelligence, Facebook, Google, threat
Summary | Artificial intelligence systems have made huge development leaps in recent times but there is still a lot of learning to do. The image recognition AI assistants of Facebook and Google demonstrate how, on the one hand, they can recognize a lot of images correctly if they have had enough data to learn from and, on the other hand, how it still makes bold mistakes. It suffices to manipulate a few pixels and the AI system gets confused. Developing AI systems not only takes a lot of data but also trial and error phases which are monitored and taught by human teachers.
Image Description | Programmers working on computers.
Image Tags | computer/laptop, female(s), male(s)

'Siri, I was raped': Study finds smartphone assistants unable to respond to help in a crisis

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Newspaper | Mirror
Date | 15.3.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, research/study
Summary | Smartphone personal assistants have been tested and they seem to be unable to respond well to help in a crisis (e.g. suicide, rape, abuse). Developers need to do more in order to improve those personal assistants.
Image Description | Photograph of a smartphone screen displaying the message "what can I help you with?", woman hiding her face with her hands, man speaking to his phone, man hiding his face with his hands, a woman's hands using a smartphone
Image Tags | female(s), hand(s), male(s), smartphone

Google is training a 'bonkbuster bot' to write raunchy fiction by pumping it full of SOFT PORN

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Newspaper | Mirror
Date | 6.5.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Google
Summary | Google is training a machine to write soft porn novels in order to make the machine more conversational. Google's love machine will be able to see how words are combined and how they are used in order to better understand language.
Image Description | Two photographs of half naked women, and photograph of a man and a woman in bed
Image Tags | female(s), male(s)

YouTube Sets Policies To Restrict Extremism

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Newspaper | The New York Times
Date | 18.6.2017
Language | English
Country | U.S.
Topic Tags | artificial intelligence, Google, marketing, threat, YouTube
Summary | Google has been using artificial intelligence to weed out offensive videos from YouTube and take them down. It is quite good at detecting nudity, graphic violence, and copyright violations. However, other less straightforward offensive material remains on the platform such as cultish sermons by extremist muslims. These are however not being monetized by displaying advertising next to them.
Image Description | An image of the London Tower and a portrait of a man.
Image Tags | female(s), male(s)

Facebook Will Use Artificial Intelligence to Uncover Extremist Posts

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Newspaper | The New York Times
Date | 15.6.2017
Language | English
Country | U.S.
Topic Tags | artificial intelligence, censorship, Facebook, politics, threat
Summary | Facebook has been urged by both users and politicians to do more to combat extremist content on their platform. It is Facebook's responsibility to monitor the content they allow so as not to provide a safe space for extremists. Facebook has announced that they plan to employ artificial intelligence to help them flag extremist content.
Image Description | An image of a man and blurry silhouettes standing under a Facebook logo.
Image Tags | Facebook, female(s), logo, male(s)

Is China Outsmarting America in A.I.?

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Newspaper | The New York Times
Date | 27.5.2017
Language | English
Country | U.S.
Topic Tags | artificial intelligence, computer programming, politics
Summary | China is surpassing the US in artificial intelligence research. They succeeded in getting to human-level language recognition a year before Microsoft did. China is also increasing funding for artificial intelligence research massively while President Trump is cutting research funding. The Chinese interent giant Baidu has succeeded in understanding very subtle differences between Chinese dialects.
Image Description | Images of a German AI researcher in China with his machines and students, a Tweet, and an auditorium watching a human playing a board game against Google AI.
Image Tags | female(s), Google, male(s), Twitter

Britain shines in AI - but let's nurture it

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Newspaper | Telegraph
Date | 3.3.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, texting
Summary | British entrepreneurs and investors are doing good; the app Swiftkey was created by three Cambridge graduates and attracted the attention of Silicon Valley. The Cambridge graduates founded Swiftkey, an app that uses artificial intelligence to predict the next word you can type. Nevertheless, Swiftkey is not the first UK company to be successful; Amazon was the first one. The reason why Britain is so strong in this competitive area might be because of the locations of the startups (e.g. Cambridge, Oxford, Imperial College and University College London)
Image Description | Screenshot of a scene of the movie Ex Machina where we can see a robot and a woman, photograph of two men, photograph of a man holding his head looking defeated next to a chess game, video of the board game Go.
Image Tags | female(s), game, male(s)

Robots will replace customer service agents - thank god for that

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Newspaper | Telegraph
Date | 15.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | Chatbots are taking over the world. On Facebook Messenger for instance, you can ask a shopping concierge bot what you want to buy. The bot will then tailor options to your price range. This is what the future looks like: robot customer service agents. They will kill the customer service industry that we know. However, those bots will lack a human touch.
Image Description | Photograph of an iPhone screen displaying a conversation with the bot "Spring", chart showing the number of call center employees, photograph of a reception desk with a robot and real people, photograph of telemarketers
Image Tags | chart, female(s), male(s), smartphone, text

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