Number of Posts: 11
Posts 1 - 10
Facebook Messenger's new bots are a powerful way to target adverts
Newspaper | Telegraph
Date | 13.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, marketing, texting
Summary | Bots are becoming more and more popular and are taking over apps. Facebook Messenger will soon have its bots. Three types of bots were unveiled at a conference in San Francisco. The goal is to create bots that will learn what you like and don't like. But then, Facebook can let brands get in touch with you through Messenger; it's a marketing/advertising strategy.
Image Description | Photographs of different smartphone screens displaying chat conversations.
Image Tags | smartphone, text
Google launches new Assistant and puts it at heart of Home
Newspaper | The Guardian
Date | 4.10.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Google
Summary | Google just launched a personal assistant; its new characteristic is its conversational interface. You can ask it a question at home and it will respond to you. You can also use it on your smartphone. Instead of typing a question, you can now directly ask something. Besides Google, Apple also has its personal assistant Siri, and Amazon has Alexa. Google Home can turn on the lights, play music, and answer your questions.
Image Description | Photographs of Google's assistant, Google Home speakers, and three smartphones displaying chat conversations
Image Tags | Google, smartphone, speaker, text
Robots will replace customer service agents - thank god for that
Newspaper | Telegraph
Date | 15.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | Chatbots are taking over the world. On Facebook Messenger for instance, you can ask a shopping concierge bot what you want to buy. The bot will then tailor options to your price range. This is what the future looks like: robot customer service agents. They will kill the customer service industry that we know. However, those bots will lack a human touch.
Image Description | Photograph of an iPhone screen displaying a conversation with the bot "Spring", chart showing the number of call center employees, photograph of a reception desk with a robot and real people, photograph of telemarketers
Image Tags | chart, female(s), male(s), smartphone, text
Facebook’s 'spammy' chatbots must improve - and fast
Newspaper | The Guardian
Date | 14.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, marketing
Summary | Facebook's chatbots must improve; people have been complaining about bots' nonsensical answers and spams. Chatbots are not new, but thanks to Facebook, brands and publishers can reach users more easily.
Image Description | Photograph of a hand holding a smartphone displaying the Messenger Platform beta, screenshots of three conversations with bots
Image Tags | hand(s), smartphone, text, Twitter
The end of apps is here. Long live chat bots
Newspaper | Telegraph
Date | 31.3.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, texting, threat
Summary | Apps will soon disappear as bots keep rising. Bots are helpful assistant that can chat with you within any app. Thanks to bots, you can book a table at a restaurant, or make an appointment. You just have to write a message (e.g. on Facebook or Skype), and "someone" will text you back. However, bots are not perfect. Microsoft's bot Tay expressed racist and hateful comments.
Image Description | Digital image representing a collage of a lot of apps, screenshot of a computer screen, chart, hand holding a smartphone displaying a conversation, David Marcus's Facebook post, smartphone screen showing how you can add a bot on Skype, and Tay Tweets account
Image Tags | chart, Facebook, hand(s), Skype, smartphone, text, Twitter
Please, Facebook, don't make me speak to your awful chatbots
Newspaper | The Guardian
Date | 29.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, threat
Summary | Chatbots are the future! Soon, you'll be able to do everything thanks to chatbots (e.g. order a pizza, schedule a meeting). With Facebook, the idea is to introduce third-party bots into Messenger. Existing chatbots are not perfect yet; they are still slow and don't always understand everything. Facebook's goal is to create something flawless, a platform for your phone where you'll be able to book a table, pay a bill, order a cab, check the weather, and manage your relationships.
Image Description | Photograph of Mark Zuckerberg speaking in front of a giant screen displaying the Messenger platform, photograph of engineer Charles Lawson lighting a robot's cigarette, screenshot of a tweet, photograph of a smartphone screen displaying WeChat.
Image Tags | male(s), smartphone, text, Twitter
What Chatbots Reveal About Our Own Shortcomings
Newspaper | The New York Times
Date | 24.4.2016
Language | English
Country | U.S.
Topic Tags | artificial intelligence, marketing, misunderstanding, threat, Twitter
Summary | Artificial intelligence is the new big thing but it is mostly geared towards commercial services like ordering pizza, etc. Microsoft for instance proudly announced that their AI assistant can now even understand slang inputs. But this way of learning from actual users has shown to be risky when Microsoft released their AI robot Tay on Twitter and people trolled them by teaching Tay offensive things.
Image Description | Illustration and a GIF of smartphones typing.
Image Tags | gifs, smartphone, text
Facebook wants to kill off the phone number in 2016: Claims system is from the 'flip phone era' as it reveals Messenger now has more than 800 MILLION users
Newspaper | Mail Online
Date | 8.1.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, texting
Summary | More than 800 million people use Facebook Messenger. Facebook wants to 'kill off the phone number' and attract even more users thanks to more features. Texting and SMS were flip phone communication styles. Now we can do much more with our smartphones, and new communication styles are appearing. With Messenger, Yes, you can text, send stickers, photos, videos, voice clips, GIFs, and even money to people. You can call people and you don't even need to know people's phone numbers anymore. Facebook also wants to introduce its digital virtual assistant called "M" into Messenger
Image Description | Photograph of Mark Zuckerberg, chart displaying Messenger statistics, illustrations of two smartphones displaying a conversation with "M", and photograph of a finger touching a screen displaying several icons.
Image Tags | Facebook, hand(s), logo, male(s), smartphone, text
Can't find the right emoji? AI app analyses your message to suggest the perfect memes, emoticons and gifs while you type
Newspaper | Mail Online
Date | 14.6.2016
Language | English
Country | U.S.
Topic Tags | artificial intelligence, emojis, GIFs, meme, texting
Summary | A new app called Dango uses artificial intelligence to suggest the most appropriate emojis, GIFs, or memes you can use. Thanks to AI, the app analyzes the meaning of your text messages.
Image Description | Screenshot of Dango's chat bubble, photograph of a series of emojis on a screen, and chart explaining how Dango's neural system works.
Image Tags | chart, emojis, smartphone, text
Schweizer Firmen setzen auf Bots
(Swiss firms put their money on bots)
Newspaper | Tages-Anzeiger
Date | 27.12.2016
Language | German
Country | Switzerland
Topic Tags | artificial intelligence, Facebook, privacy
Summary | Many companies in Switzerland are testing out chatbots to replace their telephone customer service. Many company chatbots can be contacted via the Facebook messenger. They are quite useful because they can organize tasks according to content and delegate them to the appropriate departments or help the customers themselves. Experts demand full transparency about what happens to customer data created in chatbot uses.
Image Description | Getty image of a woman's torso holding a smartphone, some chatbot chat screenshots and graphs.
Image Tags | female(s), hand(s), smartphone, text
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