Digital Discourse Database

Number of Posts: 2
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Mein bester Freund ist jetzt ein SMS-Butler

(My new best friend is an SMS butler)

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Newspaper | Welt
Date | 28.1.2017
Language | German
Country | Germany
Topic Tags | emojis, Google, marketing, politeness, texting
Summary | A new text messaging service is available: an SMS butler. It is an actual human who can be contacted via text message at all times to perform little tasks like find out some simple information (that one is too lazy to Google) or order pizza. The former taks is free, the latter one costs a little extra. The butler takes a provision on services that require payment. He is however always very happy to perform his task - whether he gets paid or not. This is indicated by the obligatory smiley face attached to every message.
Image Description | N/A

Mein Heim, mein Google

(My home, my Google)

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Newspaper | Die Zeit
Date | 19.5.2016
Language | German
Country | Germany
Topic Tags | artificial intelligence, Google, marketing, privacy, texting
Summary | On Google's Innovation presentation, they have presented their new products. Everything is largely chatbot-based, they are coming out with a home assistant much like Amazon's Echo and some new Messaging apps through which businesses can offer in-app services, for instance restaurant reservations. The Messaging apps are also supposed to be able to suggest appropriate responses to content. Privacy is also an important topic, all these innovations are designed with maximum security in mind.
Image Description | Getty Images of Google representatives presenting innovations.
Image Tags | male(s)

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