Number of Posts: 2
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Schweizer Firmen setzen auf Bots
(Swiss firms put their money on bots)
Newspaper | Tages-Anzeiger
Date | 27.12.2016
Language | German
Country | Switzerland
Topic Tags | artificial intelligence, Facebook, privacy
Summary | Many companies in Switzerland are testing out chatbots to replace their telephone customer service. Many company chatbots can be contacted via the Facebook messenger. They are quite useful because they can organize tasks according to content and delegate them to the appropriate departments or help the customers themselves. Experts demand full transparency about what happens to customer data created in chatbot uses.
Image Description | Getty image of a woman's torso holding a smartphone, some chatbot chat screenshots and graphs.
Image Tags | female(s), hand(s), smartphone, text
Facebook und WhatsApp in der EU erst mit 16 Jahren
(Facebook and WhatsApp only after 16 years of age in the EU)
Newspaper | Der Bund
Date | 16.12.2015
Language | German
Country | Switzerland
Topic Tags | law, Facebook, privacy, social media, youth
Summary | The EU has renewed the laws tied to data privacy originally made in 1995. The new laws now enable users of online platforms such as Facebook to sue these companies in their home country rather than having to travel. Also, some countries lift the legal age required to join social media from 13 to 16 years old. Young people under the age of 16 are legally not allowed to enter into a contract around data privacy with Facebook.
Image Description | Photograph of a hand holding a smartphone.
Image Tags | hand(s), logo, smartphone
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