Digital Discourse Database

Number of Posts: 12
Posts 1 - 10

How emojis took over your workplace - and the man who can help you make sense of it all

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Newspaper | Telegraph
Date | 14.8.2017
Language | English
Country | UK
Topic Tags | emojis
Summary | Emojis are everywhere, even in one of the latest movies. Also, 92% of internet users in the world claim they use emojis in their digital communication. Emojis are not only used by teenage girls, workers also use them in their work emails. Keith Broni talks about the use of emojis in work emails and some rules people should follow.
Image Description | Photograph of a hand holding a smartphone displaying a chat conversation and emojis, portrait of Keith Broni, and woman in front of a big screen.
Image Tags | emojis, female(s), hand(s), male(s), smartphone, text

I can't be trusted with Google's texting app

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Newspaper | Telegraph
Date | 19.5.2016
Language | English
Country | UK
Topic Tags | Google, language threat, texting, word/writing, youth
Summary | Google's new Allo app is supposed to make you save time while you're texing, but it can sometimes lead to misunderstandings. The author of the article doesn't really like emojis and doesn't know how to use them well. She doesn't follow young people's digital habits. Their generation favors brevity, which can have a negative impact on language.
Image Description | Photograph of two young girls on their smartphones, two smartphones displaying chat conversations, and a man standing in front of a screen displaying "Allo" and "Duo".
Image Tags | female(s), male(s), smartphone, text

Robots will replace customer service agents - thank god for that

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Newspaper | Telegraph
Date | 15.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | Chatbots are taking over the world. On Facebook Messenger for instance, you can ask a shopping concierge bot what you want to buy. The bot will then tailor options to your price range. This is what the future looks like: robot customer service agents. They will kill the customer service industry that we know. However, those bots will lack a human touch.
Image Description | Photograph of an iPhone screen displaying a conversation with the bot "Spring", chart showing the number of call center employees, photograph of a reception desk with a robot and real people, photograph of telemarketers
Image Tags | chart, female(s), male(s), smartphone, text

The Facebook Breakup

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Newspaper | The New York Times
Date | 13.3.2016
Language | English
Country | U.S.
Topic Tags | (mental) health, addiction, Facebook, research/study, threat
Summary | Many studies have been published about whether Facebook makes us happy or unhappy. Studies with both conclusions exist. They agree that Facebook notifications can cause a hormone release that boosts feelings of happiness for a moment, like all other addictive substances. Facebook has teams working on solustions on how to deal with accounts of users who pass away or how to assist people with avoiding their ex-partners on Facebook.
Image Description | An illustration of a vacuum cleaner vacuuming a broken heart, a team of designers working at Facebook, motivational posters from Facebook, and a smartphone showing the post-breakup settings Facebook offers.
Image Tags | Facebook, female(s), male(s), smartphone, text

Please, Facebook, don't make me speak to your awful chatbots

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Newspaper | The Guardian
Date | 29.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, threat
Summary | Chatbots are the future! Soon, you'll be able to do everything thanks to chatbots (e.g. order a pizza, schedule a meeting). With Facebook, the idea is to introduce third-party bots into Messenger. Existing chatbots are not perfect yet; they are still slow and don't always understand everything. Facebook's goal is to create something flawless, a platform for your phone where you'll be able to book a table, pay a bill, order a cab, check the weather, and manage your relationships.
Image Description | Photograph of Mark Zuckerberg speaking in front of a giant screen displaying the Messenger platform, photograph of engineer Charles Lawson lighting a robot's cigarette, screenshot of a tweet, photograph of a smartphone screen displaying WeChat.
Image Tags | male(s), smartphone, text, Twitter

The rise and rise of international diplomacy by WhatsApp

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Newspaper | The Guardian
Date | 4.11.2016
Language | English
Country | UK
Topic Tags | politics, privacy, texting, WhatsApp
Summary | WhatsApp diplomacy is a thing: when leaders gather to talk in the same room, they can exchange emojis and other documents to other people without the whole room knowing. WhatsApp is more secure than other government information systems and has been used at the UN and EU headquarters.
Image Description | Photograph of a group of diplomats looking at their phone, screenshot of a WhatsApp chat, photograph of a man holding a phone and a woman standing next to him (both are looking at the phone)
Image Tags | female(s), male(s), smartphone, text, WhatsApp

Facebook wants to kill off the phone number in 2016: Claims system is from the 'flip phone era' as it reveals Messenger now has more than 800 MILLION users

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Newspaper | Mail Online
Date | 8.1.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, Facebook, texting
Summary | More than 800 million people use Facebook Messenger. Facebook wants to 'kill off the phone number' and attract even more users thanks to more features. Texting and SMS were flip phone communication styles. Now we can do much more with our smartphones, and new communication styles are appearing. With Messenger, Yes, you can text, send stickers, photos, videos, voice clips, GIFs, and even money to people. You can call people and you don't even need to know people's phone numbers anymore. Facebook also wants to introduce its digital virtual assistant called "M" into Messenger
Image Description | Photograph of Mark Zuckerberg, chart displaying Messenger statistics, illustrations of two smartphones displaying a conversation with "M", and photograph of a finger touching a screen displaying several icons.
Image Tags | Facebook, hand(s), logo, male(s), smartphone, text

In the Apple Case, a Debate Over Data Hits Home

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Newspaper | The New York Times
Date | 13.3.2016
Language | English
Country | U.S.
Topic Tags | Facebook, law, politics, privacy, research/study, smartphone, threat
Summary | Apple's refusal to aide the FBI with breaking into the phone of the San Bernardino attacker has unleashed a political debate among Americans. IT experts as well as lay people report that they have had discussions about the topic with other people, some say they have had fights over Facebook with family members about the issue. Polls show that the American people are hugely divided on the topic: 42% think Apple should cooperate with the FBI while 47% support Apple's stance to protect user privacy.
Image Description | Getty image of a protest crowd showing a man holding up his smartphone with the text: "Don't turn our phones into FBI drones".
Image Tags | female(s), male(s), smartphone, text

No, wealth isn't created at the top. It is merely devoured there

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Newspaper | The Guardian
Date | 30.5.2017
Language | English
Country | UK
Topic Tags | politics, social media, threat
Summary | The new rising technology firms like Facebook, Airbnb, and Uber are the new class of rentiers. The do not create anything new, they claim control over goods and services and cash in on transactions made on the platform they provide. That is all they do: provide a platform. It is only profitable because people willingly share content and offer their services on these sites. But these firms also have not invented the technology (internet, computer devices, etc.): that technology was developed with the tax payer's money. So technically they are just selling and reselling already existing goods - like a rentier.
Image Description | Getty image of a protester, an iPhone, the Facebook campus, a bunch of bank signs, and a Mexcan capitalist.
Image Tags | female(s), male(s), smartphone, text

Hey, du Mensch!

(Hey, you human! )

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Newspaper | Die Zeit
Date | 15.4.2016
Language | German
Country | Germany
Topic Tags | artificial intelligence, Facebook, texting
Summary | Facebook has recently followed the footsteps of other large companies and implemented a chatbot in its messenger. Chatbots as conversational user interfaces are increasingly popular because smartphone users are reported to grow tired of having to download so many different apps. By enriching a social media service such as Facebook with a chatbot, users can enquire about things (e.g the weather) without changing platforms and using a mode that is familiar and comfortable for users: casual texting. The article however criticizes that chatbot technology is not very advanced and that it does not resemble human interaction yet.
Image Description | Photograph of a man texting in front of the Facebook Messenger logo, and screenshot of a Messenger chat.
Image Tags | Facebook, logo, male(s), smartphone, text

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