Digital Discourse Database

Number of Posts: 5
Posts 1 - 5

Schweizer Firmen setzen auf Bots

(Swiss firms put their money on bots)

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Newspaper | Tages-Anzeiger
Date | 27.12.2016
Language | German
Country | Switzerland
Topic Tags | artificial intelligence, Facebook, privacy
Summary | Many companies in Switzerland are testing out chatbots to replace their telephone customer service. Many company chatbots can be contacted via the Facebook messenger. They are quite useful because they can organize tasks according to content and delegate them to the appropriate departments or help the customers themselves. Experts demand full transparency about what happens to customer data created in chatbot uses.
Image Description | Getty image of a woman's torso holding a smartphone, some chatbot chat screenshots and graphs.
Image Tags | female(s), hand(s), smartphone, text

Hilfe, wo sind meine Whatsapp-Freunde hin!

(Help, where did all of my WhatsApp friends go!)

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Newspaper | Der Bund
Date | 26.2.2014
Language | German
Country | Switzerland
Topic Tags | Facebook, privacy, social media, WhatsApp
Summary | After Facebook has bought WhatsApp, many users are worried about their data privacy so waves of users are switching on to safer alternatives to WhatsApp such as Telegram, MyEnigma, or the Swiss app Threema. The large majority however is staying on WhatsApp, which causes more people to stay or return to WhatsApp. When Facebook replaced older social media platforms such as the German SchülerVZ, all users moved because a social media platform is only valuable when enough people use it.
Image Description | Photograph of a smartphone screen with social media different icons.
Image Tags | logo, smartphone, social media

Keine Chance für WhatsApp-Konkurrenz

(No chance for WhatsApp competition)

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Newspaper | Der Bund
Date | 16.2.2015
Language | German
Country | Switzerland
Topic Tags | Facebook, privacy, WhatsApp
Summary | When Facebook bought WhatsApp for $22 mio in 2014, many users feared that their data privacy would be exploited. App store sales for secure messaging apps increased, particularly the Swiss app Threema. Now, Facebook and WhatsApp still have the highest user numbers which shows that people do not seem to care very much about their data privacy in the long run. While WhatsApp did introduce end-to-end encryption, Facebook also broke their promise of never connecting WhatsApp and Facebook user data.
Image Description | Photograph of a smartphone screen with different icons.
Image Tags | logo, smartphone

Facebook und WhatsApp in der EU erst mit 16 Jahren

(Facebook and WhatsApp only after 16 years of age in the EU)

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Newspaper | Der Bund
Date | 16.12.2015
Language | German
Country | Switzerland
Topic Tags | law, Facebook, privacy, social media, youth
Summary | The EU has renewed the laws tied to data privacy originally made in 1995. The new laws now enable users of online platforms such as Facebook to sue these companies in their home country rather than having to travel. Also, some countries lift the legal age required to join social media from 13 to 16 years old. Young people under the age of 16 are legally not allowed to enter into a contract around data privacy with Facebook.
Image Description | Photograph of a hand holding a smartphone.
Image Tags | hand(s), logo, smartphone

Wer nur auf Facebook lebt, stirbt früher

(Those who only live on Facebook die sooner)

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Newspaper | 20 Minuten
Date | 21.10.2015
Language | German
Country | Switzerland
Topic Tags | Facebook, threat
Summary | Canadian psychologist Susan Pinker says that people who spend more time on Facebook than actually interacting with people face-to-face do not live as long. Face-to-face interaction enables us to develop intimate relationships and friendships that significantly increase our happiness, which in turn increases our life expectancy. New media can create a disparity between how many friends and social interactions one has online versus offline. Offline social interactions are however much richer and more important for a good psychological health.
Image Description | Photograph of a woman looking at her smartphone.
Image Tags | female(s), smartphone

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