Number of Posts: 2
Posts 1 - 2
Robots will replace customer service agents - thank god for that
Newspaper | Telegraph
Date | 15.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | Chatbots are taking over the world. On Facebook Messenger for instance, you can ask a shopping concierge bot what you want to buy. The bot will then tailor options to your price range. This is what the future looks like: robot customer service agents. They will kill the customer service industry that we know. However, those bots will lack a human touch.
Image Description | Photograph of an iPhone screen displaying a conversation with the bot "Spring", chart showing the number of call center employees, photograph of a reception desk with a robot and real people, photograph of telemarketers
Image Tags | chart, female(s), male(s), smartphone, text
Diese Technik soll uns den Alltag erleichtern
(This technology should make our daily lives easier)
Newspaper | Tages-Anzeiger
Date | 5.4.2017
Language | German
Country | Switzerland
Topic Tags | artificial intelligence, privacy, research/study, smartphone, translation
Summary | Computer are becoming more and more intertwined in our daily lives. Some smartphones can already translate real-time conversations with imitating the speakers voice thanks to advances in voice recognition. Image recognition has also advanced substantially to being able to "read" moods, age, and attractiveness of the photographed individuals. Research is being done for smartphones and other devices to monitor body odor, sweat (to allet to dehydration), or tear liquid (for diabetics).
Image Description | Various simple visualizations of smartphones/devices interacting with people (depicted by emojis), body parts, et cetera.
Image Tags | chart, emojis, female(s), smartphone
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