Number of Posts: 3
Posts 1 - 3
How emojis took over your workplace - and the man who can help you make sense of it all
Newspaper | Telegraph
Date | 14.8.2017
Language | English
Country | UK
Topic Tags | emojis
Summary | Emojis are everywhere, even in one of the latest movies. Also, 92% of internet users in the world claim they use emojis in their digital communication. Emojis are not only used by teenage girls, workers also use them in their work emails. Keith Broni talks about the use of emojis in work emails and some rules people should follow.
Image Description | Photograph of a hand holding a smartphone displaying a chat conversation and emojis, portrait of Keith Broni, and woman in front of a big screen.
Image Tags | emojis, female(s), hand(s), male(s), smartphone, text
I can't be trusted with Google's texting app
Newspaper | Telegraph
Date | 19.5.2016
Language | English
Country | UK
Topic Tags | Google, language threat, texting, word/writing, youth
Summary | Google's new Allo app is supposed to make you save time while you're texing, but it can sometimes lead to misunderstandings. The author of the article doesn't really like emojis and doesn't know how to use them well. She doesn't follow young people's digital habits. Their generation favors brevity, which can have a negative impact on language.
Image Description | Photograph of two young girls on their smartphones, two smartphones displaying chat conversations, and a man standing in front of a screen displaying "Allo" and "Duo".
Image Tags | female(s), male(s), smartphone, text
Robots will replace customer service agents - thank god for that
Newspaper | Telegraph
Date | 15.4.2016
Language | English
Country | UK
Topic Tags | artificial intelligence, threat
Summary | Chatbots are taking over the world. On Facebook Messenger for instance, you can ask a shopping concierge bot what you want to buy. The bot will then tailor options to your price range. This is what the future looks like: robot customer service agents. They will kill the customer service industry that we know. However, those bots will lack a human touch.
Image Description | Photograph of an iPhone screen displaying a conversation with the bot "Spring", chart showing the number of call center employees, photograph of a reception desk with a robot and real people, photograph of telemarketers
Image Tags | chart, female(s), male(s), smartphone, text
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